Desktop Support Technician
TEKsystems
Canton, OH
Contractor
Posted May 12, 2026
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via TEKsystems Careers
Benefits
The pay range for this position is $25.00 - $28.00/hr
Subject to specific elections, plan, or program terms
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
8 more items(s)
Qualifications
- • The ideal candidate is a strong communicator, a self‑starter, and someone seeking long‑term growth in the IT field
- • Strong customer service and communication skills
- • Ability to troubleshoot Windows‑based systems and common office applications
- • Experience supporting desktops, laptops, and related hardware
- • Ability to work independently and manage multiple tasks
- • Strong problem‑solving skills and a willingness to learn
- • Ability to follow safety guidelines and work in environments requiring protective equipment
- • 4 more items(s)
Responsibilities
- • The Desktop Support Technician provides hands‑on technical support for end users, focusing on hardware, software, and general IT troubleshooting
- • This role supports daily operations by resolving service desk tickets, maintaining devices, and assisting users with a wide range of technology needs
- • Resolve assigned service desk tickets in a timely and professional manner
- • Provide direct customer support and ongoing maintenance for end‑user technology
- • Install, maintain, and support desktop and laptop hardware, operating systems, and configurations
- • Assist with software installations, printer support, remote access, mobile device support, and other end‑user technologies
- • Troubleshoot hardware, software, and connectivity issues
- • Support audio/visual equipment and general office technology
- • Work independently while managing priorities and time effectively
- • Communicate clearly with users and team members
- • Apply technical skills confidently and adapt to new technologies
- • Collaborate with team members to ensure tasks are completed successfully
- • 9 more items(s)